Legal
Privacy notice
What we hold, why we hold it, and how to make us stop. Written to be read rather than to be survived.
The short version
We are a small gallery. The personal data we hold is the data you give us when you enquire, buy, consign or subscribe — your name, how to reach you, and a record of what you looked at or bought with us. We use it to answer you, to sell and ship, to meet our anti‑money‑laundering duties, and occasionally to tell you about something we think you would want to see.
We do not sell client data. We do not share your collection with anyone outside the gallery except where the law requires it or where you have asked us to (a shipper, a framer, a conservator, an insurer, your advisor).
01Who we are
Ventura Contemporary Art is the data controller for the personal data described in this notice. Registered in London. Write to privacy@venturacontemporaryart.com for anything on this page and one of the partners will reply.
02What we collect
Identity and contact details. Enquiry and purchase history, including works shortlisted on this site. Consignment and valuation material you send us, including images and provenance documents. Payment confirmations (we never see your full card number). Identity documents and source‑of‑funds evidence where a transaction requires them. Website analytics in aggregate.
03Why we use it, and our lawful basis
To perform a contract with you — sales, consignments, shipping and framing. For our legitimate interests — answering enquiries, running the gallery, keeping records of what we have sold and to whom, and preventing fraud. To comply with a legal obligation — anti‑money‑laundering checks under the Money Laundering Regulations, tax and accounting records, export licensing. With your consent — the newsletter, which you can leave at the foot of any email.
04Who sees it
Only the two partners and, where a job requires it, the specialists we instruct: fine‑art shippers, framers, conservators, photographers, insurers, our accountants and our solicitors. Each is bound to confidentiality. Payment processing is handled by our bank and card provider on their own terms.
05How long we keep it
Transaction and provenance records for as long as we are able to be asked about the work — in practice indefinitely, because provenance outlives us. Anti‑money‑laundering records for five years after a transaction, as required. Enquiries that go nowhere are cleared after three years. Newsletter data until you unsubscribe.
06Your rights
You can ask for a copy of what we hold, ask us to correct it, ask us to delete what we are not required to keep, object to marketing, or ask us to restrict how we use it. We answer within one month. If we get it wrong you can complain to the Information Commissioner’s Office at ico.org.uk, though we would rather you told us first.
07Outside the UK
Some of our suppliers — email, storage, analytics — process data outside the UK. Where they do, transfers rely on the UK International Data Transfer Addendum or an adequacy decision.
08Changes
If this notice changes materially we will say so here and date it. The version above is current.
